Customer Experience

You can trust us to:

• Do what we say we will do
• Be the expert and offer the most cost effective solution for you
• Be completely transparent with all information and communication
• Investigate all complaints and use your feedback to improve our service

At Garic, we measure our customer experience through the Net Promoter Score (NPS). This score tells us if our customers are likely to recommend us.

A score over 35% indicates that customers are pleased with their interactions with us and will continue to promote our products and services.